For all in stock orders, please allow 5-7 business days for your item(s) to be processed and shipped.
Custom pillow orders will be processed and shipped within 7 business days.
Return & Refund Policy
We gladly accept returns on purchases postmarked within 7 days of receipt.
A full refund minus a 15% restocking fee will be issued on original sealed, unused, unopened, untampered, or damaged items ONLY.
Buyer is responsible for ALL return cost unless the item arrives damaged or incorrect.
*A damaged item constitutes as follows: Defective zipper or stitching (open, broken, or missed seams). We may ask for pictures and/or a video to determine the best option on how to proceed with your return/refund or exchange request.
An incorrect order by fault of LLLHD:
Wrong size, color
Please allow 7-10 business days after your return is received by LLLHD for your return to be processed.
Contact for further questions concerning our return policy.
NON- Refundable or exchangeable items
FINAL SALE items
***Custom orders are non-refundable nor exchangeable, no refund will be given*** ( This is a customized pillow order designed and handcrafted specifically for a customer that is not available on our site as a selection for purchase)